Position
Patient Outreach Coordinator
Recall, reactivation, and recurring schedule fills.
A patient outreach coordinator runs proactive recall and reactivation campaigns: overdue annual physicals, Medicare AWVs, well-child visits, flu shots, mammograms, A1cs, and dormant patients who haven't been seen in 12+ months. They text, call, and email patients to fill the schedule and lift preventive care compliance.
What is a patient outreach coordinator?
A patient outreach coordinator runs proactive recall and reactivation campaigns: overdue annual physicals, Medicare AWVs, well-child visits, flu shots, mammograms, A1cs, and dormant patients who haven't been seen in 12+ months. They text, call, and email patients to fill the schedule and lift preventive care compliance.
What a patient outreach coordinator does day-to-day
Our outreach coordinators pull recall lists from your EHR each morning and work them through phone, SMS, and email. Every touch is logged so providers and management see exactly what's working. They handle birthday reminders, post-visit thank-yous, Google review requests, and seasonal campaigns (back-to-school physicals, flu season, vaccine outreach, recall for cleanings or annual exams).
Daily responsibilities of a patient outreach coordinator
- Daily recall list outreach (phone, SMS, email)
- Reactivation campaigns for dormant patients
- Preventive care recall (mammograms, colonoscopies, A1cs, vaccines)
- Post-visit follow-up and Google review requests
- Touchpoint documentation and conversion tracking
Tools & EHRs supported
Practices that hire patient outreach coordinators through Staffing For Doctors
Each practice gets a patient outreach coordinator trained on the EHR, payers, and workflows specific to that specialty.
Family Medicine
Patient Outreach Coordinator
View specialty roleInternal Medicine
Patient Outreach Coordinator
View specialty rolePediatrics
Vaccine Coordinator (VFC & Private)
View specialty roleCardiology
Patient Outreach Coordinator
View specialty roleOrthopedics
Post-op Outreach Coordinator
View specialty roleDermatology
Patient Outreach Coordinator
View specialty roleOB/GYN
Patient Outreach Coordinator
View specialty roleDental
Recall Specialist
View specialty roleMental Health
Measurement-Based Care Outreach Specialist
View specialty roleUrgent Care
Post-Visit Follow-Up Coordinator
View specialty rolePhysical Therapy
Patient Outreach Coordinator
View specialty roleChiropractic
Recall & Reactivation Specialist
View specialty roleOptometry
Recall & Annual Exam Scheduler
View specialty roleVeterinary
Vaccine & Wellness Reminder Coordinator
View specialty roleFrequently asked questions
About hiring a patient outreach coordinator from Staffing For Doctors.