Question 1

How quickly can I get a virtual assistant onboarded?

Accepted Answer

Most placements are live within 48 hours of contract signing. Specialty roles may take up to 5 business days for the perfect match.

Question 2

Do I sign a long-term contract?

Accepted Answer

No. We offer month-to-month engagements with a 30-day notice. We earn your business every month.

Question 3

Is there a minimum number of hours?

Accepted Answer

All placements are full-time (40 hrs/week). We don't offer shared or part-time arrangements - dedicated, full-time support is core to how we deliver results.

Question 4

Are your assistants HIPAA trained?

Accepted Answer

Yes. Every assistant completes mandatory HIPAA certification and annual refreshers. We sign a Business Associate Agreement (BAA) with every practice.

Question 5

How do you handle PHI?

Accepted Answer

All work happens through your EHR via role-based access. We require encrypted devices, MFA, and audited workstations. We never store PHI locally.

Question 6

Are your operations 256-bit SSL encrypted?

Accepted Answer

Yes. Our portal, training systems, and communication platforms are all encrypted in transit and at rest.

Question 7

How much does it cost?

Accepted Answer

Our rates start at $14/hr depending on role and specialty. No setup fees, no minimums, no hidden charges.

Question 8

How does this compare to a US hire?

Accepted Answer

Most practices save 60 to 70% versus an in-house hire when factoring in payroll taxes, benefits, PTO, and recruiting costs.

Question 9

Can I scale up or down?

Accepted Answer

Absolutely. Add roles, change shifts, or adjust hours with 7 days' notice.

Question 10

How does virtual medical assistant matching work?

Accepted Answer

After a 20-minute discovery call, our matching tool surfaces specialty-trained virtual medical assistants from our pool based on your specialty, EHR, hours, and workflow. Your top candidate is sent through the client dashboard within 24 hours.

Question 11

Can I interview virtual assistants online before hiring?

Accepted Answer

Yes. The client dashboard schedules a live video interview with your top candidate. If the fit is not right, we send a new candidate at no charge - the interview-before-hire flow is built into every placement.

Question 12

How do I track virtual staff hours from the dashboard?

Accepted Answer

Hours are tracked in real time from inside the client portal. You can see when your virtual medical assistant is online, what they worked on, and review weekly timesheets before they roll into an invoice.

Question 13

How do I pay invoices for my virtual medical staff?

Accepted Answer

Invoices are generated automatically from approved hours and can be paid in one click via ACH or card directly through the client dashboard. Every transaction is itemized and audit-ready.

Question 14

How do I select my team if I need multiple virtual assistants?

Accepted Answer

The dashboard lets you review and accept multiple candidates side-by-side, assign them to different roles or locations, and manage their schedules from a single account. There is no extra fee to manage multiple staff in one portal.

Question 15

How fast is onboarding once I select my virtual medical assistant?

Accepted Answer

Onboarding completes within 48 hours of contract signing. The dashboard runs the full flow - electronic contract, EHR access provisioning, training kickoff, and CSM introduction - so your new staff is live in two business days.

Question 16

Is the client dashboard HIPAA compliant?

Accepted Answer

Yes. The portal runs on AES-256 encrypted infrastructure, requires MFA on every login, supports role-based access, and is covered by the BAA we sign with every practice.

Question 17

Can I request a replacement through the dashboard?

Accepted Answer

Yes. One-click replacement requests are part of the platform. We replace within the same week at no additional cost.

Question 18

What if my assistant isn't a good fit?

Accepted Answer

We replace within the same week at no charge. We also run weekly QA reviews to make sure your team is performing.

Question 19

Do my assistants take vacation?

Accepted Answer

Yes, but we provide trained backup coverage during PTO so you're never left short-staffed.

Question 20

Who supervises my assistant?

Accepted Answer

You do, day-to-day. We provide a Customer Success Manager for ongoing performance reviews and escalations.

Question 21

What does a virtual medical assistant do for a family medicine practice?

Accepted Answer

A family medicine virtual medical assistant handles patient scheduling, appointment confirmations, insurance verification, prior authorizations, refill requests, referral coordination, chart prep, and patient follow-up calls. They work inside your EHR (Athena, Epic, eClinicalWorks, NextGen, Practice Fusion, etc.) just like an in-house staff member, freeing your providers to focus on direct patient care.

Question 22

How much does a family medicine virtual assistant cost?

Accepted Answer

Staffing For Doctors family medicine virtual assistants start at $14/hour for full-time (40 hours per week) coverage with no setup fee, no recruiting fee, and no benefits overhead. Most family medicine practices save $28,000–$46,000 per year per assistant compared to an in-house US hire.

Question 23

Can a virtual assistant handle prior authorizations for family medicine?

Accepted Answer

Yes. Our prior authorization specialists are trained on the most common family medicine prior auth workflows including imaging, specialty referrals, brand-name medications, DME, and Medicare Advantage requirements. They submit auths, follow up with payers, manage denials, and document everything inside your EHR.

Question 24

How quickly can I get a virtual medical assistant for my family medicine practice?

Accepted Answer

You can have a dedicated, specialty-trained virtual medical assistant onboarded and live inside your practice within 48 hours of contract signing. We send shortlisted candidates within 24 hours of your free consultation.

Question 25

Is a family medicine virtual medical assistant HIPAA compliant?

Accepted Answer

Yes. Every Staffing For Doctors virtual assistant is HIPAA trained, signs a Business Associate Agreement (BAA), works on secure devices, uses encrypted communication channels, and is monitored by a dedicated Customer Success Manager to ensure ongoing compliance.

Question 26

What does a virtual medical assistant do for an internal medicine practice?

Accepted Answer

An internal medicine virtual medical assistant manages referrals to specialists, prior authorizations for imaging and brand medications, chronic care management outreach, lab and imaging result triage, AWV pre-charting, and patient phone calls. Everything is documented directly in your EHR.

Question 27

How much does an internal medicine virtual assistant cost?

Accepted Answer

Internal medicine virtual medical assistants from Staffing For Doctors start at $14/hour for full-time coverage with no setup fee. Most internal medicine practices save $28,000–$46,000 per year per assistant compared to a US in-house hire.

Question 28

Can a virtual assistant manage referrals and prior authorizations for internal medicine?

Accepted Answer

Yes. Our internal medicine virtual assistants are trained on Medicare Advantage, commercial, and Medicaid prior auth workflows for cardiology, GI, pulmonology, oncology, and imaging referrals. They submit, track, appeal, and close out auths inside your EHR.

Question 29

How quickly can I onboard an internal medicine virtual assistant?

Accepted Answer

Your dedicated internal medicine virtual assistant can go live within 48 hours of contract signing. You receive shortlisted candidates within 24 hours of your free 20-minute consultation.

Question 30

Is the virtual assistant HIPAA compliant for internal medicine workflows?

Accepted Answer

Yes. Every assistant is HIPAA trained, signs a BAA, works on secured devices, and is supported by a Customer Success Manager who enforces ongoing compliance and quality standards.

Question 31

What does a virtual medical assistant do for a pediatric practice?

Accepted Answer

A pediatric virtual medical assistant handles well-visit recalls, vaccine reminders, school and sports physical forms, WIC paperwork, parent phone calls, insurance verification, and intake for new pediatric patients — all documented in your EHR.

Question 32

How much does a pediatric virtual assistant cost?

Accepted Answer

Pediatric virtual medical assistants from Staffing For Doctors start at $14/hour for full-time coverage. Most pediatric practices save $28,000–$46,000 per year per assistant compared to in-house staffing.

Question 33

Can a virtual assistant handle vaccine coordination and VFC reporting for pediatrics?

Accepted Answer

Yes. Our pediatric virtual assistants are trained to track VFC and private vaccine inventories, manage CDC schedules, send recall outreach, document doses inside your EHR, and submit state immunization registry reports.

Question 34

How quickly can I get a pediatric virtual assistant?

Accepted Answer

Your pediatric virtual assistant can be live in your practice within 48 hours of contract signing. We send candidate shortlists within 24 hours of your free consultation.

Question 35

Are pediatric virtual assistants HIPAA compliant?

Accepted Answer

Yes. Every assistant is HIPAA trained, signs a Business Associate Agreement, uses secure devices and encrypted channels, and is monitored by a dedicated Customer Success Manager.

Question 36

What does a virtual medical assistant do for a cardiology practice?

Accepted Answer

A cardiology virtual medical assistant schedules echos, stress tests, and cath lab procedures, manages remote device monitoring (pacemakers, ICDs, loop recorders), submits prior authorizations for cardiac imaging, coordinates referrals, and handles patient follow-up calls — all inside your EHR.

Question 37

How much does a cardiology virtual assistant cost?

Accepted Answer

Cardiology virtual medical assistants start at $14/hour for full-time coverage. Most cardiology practices save $28,000–$46,000 per year per assistant versus a US in-house hire.

Question 38

Can a virtual assistant handle prior authorizations for cardiac imaging?

Accepted Answer

Yes. Our cardiology virtual assistants are trained on the prior auth requirements for cardiac CT, cardiac MRI, PET stress, nuclear stress, and advanced devices. Practices typically see prior auth approval rates climb above 85% within 90 days.

Question 39

How quickly can I get a cardiology virtual assistant for my practice?

Accepted Answer

Cardiology virtual assistants are onboarded within 48 hours of contract signing. You receive shortlisted candidates within 24 hours of your free consultation.

Question 40

Are cardiology virtual assistants HIPAA compliant?

Accepted Answer

Yes. Every Staffing For Doctors cardiology virtual assistant is HIPAA trained, signs a BAA, uses secure devices, and is supervised by a dedicated Customer Success Manager.

Question 41

What does a virtual surgical coordinator do for an orthopedic practice?

Accepted Answer

An orthopedic surgical coordinator schedules surgeries with hospitals and ASCs, secures pre-op clearances, submits prior authorizations for imaging and procedures, orders DME, coordinates PT referrals, and manages post-op outreach — all from inside your EHR.

Question 42

How much does an orthopedic virtual assistant cost?

Accepted Answer

Orthopedic virtual medical assistants start at $14/hour for full-time coverage. Practices save $28,000–$46,000 per year per assistant compared to an in-house US hire.

Question 43

Can a virtual assistant handle workers' comp and DME for orthopedics?

Accepted Answer

Yes. Our orthopedic virtual assistants are trained on workers' comp authorization workflows, IME coordination, and DME billing across the major brace and equipment vendors.

Question 44

How quickly can I onboard an orthopedic virtual coordinator?

Accepted Answer

You can have a dedicated orthopedic virtual coordinator live in your practice within 48 hours of contract signing.

Question 45

Are orthopedic virtual assistants HIPAA compliant?

Accepted Answer

Yes. Every assistant signs a BAA, completes HIPAA training, uses secure encrypted devices, and is supervised by a Customer Success Manager.

Question 46

What does a virtual cosmetic coordinator do for a dermatology practice?

Accepted Answer

A dermatology cosmetic coordinator handles inbound aesthetic inquiries, walks patients through Botox, filler, laser, and body contouring options, books consults and procedures, manages deposits, and runs follow-up outreach to convert and rebook cosmetic clients.

Question 47

How much does a dermatology virtual assistant cost?

Accepted Answer

Dermatology virtual assistants start at $14/hour for full-time coverage. Most derm practices save $28,000–$46,000 per year per assistant compared to a US in-house hire.

Question 48

Can a virtual assistant handle prior authorizations for biologics like Dupixent or Skyrizi?

Accepted Answer

Yes. Our dermatology virtual assistants are trained on the prior auth and patient assistance program workflows for Dupixent, Skyrizi, Cosentyx, Tremfya, Otezla, and other biologics across commercial and Medicare payers.

Question 49

How quickly can I onboard a dermatology virtual assistant?

Accepted Answer

Your dermatology virtual assistant can be live in your practice within 48 hours of contract signing.

Question 50

Are dermatology virtual assistants HIPAA compliant?

Accepted Answer

Yes. Every assistant is HIPAA trained, signs a Business Associate Agreement, uses secure devices, and is monitored by a dedicated Customer Success Manager.

Question 51

What does a virtual medical assistant do for an OB/GYN practice?

Accepted Answer

An OB/GYN virtual medical assistant manages prenatal visit recalls, intake and risk stratification, ultrasound and lab result triage, surgical scheduling and prior authorizations, fertility coordination, and patient phone calls — all inside your EHR.

Question 52

How much does an OB/GYN virtual assistant cost?

Accepted Answer

OB/GYN virtual assistants start at $14/hour for full-time coverage with no setup fee. Practices save $28,000–$46,000 per year per assistant versus an in-house US hire.

Question 53

Can a virtual assistant handle Medicaid OB intake?

Accepted Answer

Yes. Our OB/GYN virtual assistants are trained on Medicaid presumptive eligibility, OB benefit packages, and Healthy Start enrollment workflows in addition to commercial OB coverage.

Question 54

How quickly can I onboard an OB/GYN virtual assistant?

Accepted Answer

Your OB/GYN virtual assistant can be live in your practice within 48 hours of contract signing.

Question 55

Are OB/GYN virtual assistants HIPAA compliant?

Accepted Answer

Yes. Every assistant signs a BAA, completes HIPAA training, uses secure encrypted devices, and is supervised by a Customer Success Manager.

Question 56

What does a virtual dental assistant do for a dental practice?

Accepted Answer

A virtual dental assistant runs hygiene recall outreach, verifies dental insurance benefits, presents treatment plans, fills same-day cancellations, schedules specialty referrals, and answers inbound patient calls — all inside Dentrix, Eaglesoft, Open Dental, or Curve.

Question 57

How much does a virtual dental assistant cost?

Accepted Answer

Virtual dental assistants from Staffing For Doctors start at $14/hour for full-time coverage. Most dental practices save $28,000–$46,000 per year per assistant compared to a US in-house hire and add $15,000+/month in production through better recall and fill.

Question 58

Can a virtual dental assistant verify insurance benefits?

Accepted Answer

Yes. Our virtual dental assistants verify benefits with Delta, MetLife, Cigna, Aetna, Guardian, United Concordia, and DHMO carriers, and they document the breakdown directly in your practice management software.

Question 59

How quickly can I get a virtual dental assistant?

Accepted Answer

Your virtual dental assistant can be live in your practice within 48 hours of contract signing.

Question 60

Are virtual dental assistants HIPAA compliant?

Accepted Answer

Yes. Every virtual dental assistant is HIPAA trained, signs a BAA, uses secure devices, and is supervised by a Customer Success Manager.

Question 61

What does a virtual intake coordinator do for a mental health practice?

Accepted Answer

A mental health intake coordinator screens new client inquiries with warmth, verifies behavioral health benefits (including carve-outs like Optum, Magellan, and Carelon), schedules first sessions, sends intake paperwork, and follows up on no-shows — all inside SimplePractice, TheraNest, or TherapyNotes.

Question 62

How much does a mental health virtual assistant cost?

Accepted Answer

Mental health virtual assistants start at $14/hour for full-time coverage. Most therapy and psychiatry practices save $28,000–$46,000 per year per assistant versus an in-house US hire.

Question 63

Can a virtual assistant handle psychiatric prior authorizations and refills?

Accepted Answer

Yes. Our mental health virtual assistants are trained on prior authorization workflows for Spravato, long-acting injectables, and brand-name psychiatric medications, and they manage refill requests with strict adherence to controlled substance documentation rules.

Question 64

How quickly can I onboard a mental health virtual assistant?

Accepted Answer

Your mental health virtual assistant can be live in your practice within 48 hours of contract signing.

Every answer, in one place.

What does Staffing For Doctors do?

Which questions do practices ask most?

How much does it cost?

Are your assistants HIPAA trained?

How quickly can I get a virtual assistant onboarded?

How do you handle PHI?

How does virtual medical assistant matching work?

How does this compare to a US hire?

What if my assistant isn't a good fit?

Filter by topic

Getting Started

How quickly can I get a virtual assistant onboarded?

Do I sign a long-term contract?

Is there a minimum number of hours?

Compliance & Security

Are your assistants HIPAA trained?

How do you handle PHI?

Are your operations 256-bit SSL encrypted?

Pricing

How much does it cost?

How does this compare to a US hire?

Can I scale up or down?

Matching Tool & Client Portal

How does virtual medical assistant matching work?

Can I interview virtual assistants online before hiring?

How do I track virtual staff hours from the dashboard?

How do I pay invoices for my virtual medical staff?

How do I select my team if I need multiple virtual assistants?

How fast is onboarding once I select my virtual medical assistant?

Is the client dashboard HIPAA compliant?

Can I request a replacement through the dashboard?

Quality & Replacement

What if my assistant isn't a good fit?

Do my assistants take vacation?

Who supervises my assistant?

Family Medicine

What does a virtual medical assistant do for a family medicine practice?

How much does a family medicine virtual assistant cost?

Can a virtual assistant handle prior authorizations for family medicine?

How quickly can I get a virtual medical assistant for my family medicine practice?

Is a family medicine virtual medical assistant HIPAA compliant?

Internal Medicine

What does a virtual medical assistant do for an internal medicine practice?

How much does an internal medicine virtual assistant cost?

Can a virtual assistant manage referrals and prior authorizations for internal medicine?

How quickly can I onboard an internal medicine virtual assistant?

Is the virtual assistant HIPAA compliant for internal medicine workflows?

Pediatrics

What does a virtual medical assistant do for a pediatric practice?

How much does a pediatric virtual assistant cost?

Can a virtual assistant handle vaccine coordination and VFC reporting for pediatrics?

How quickly can I get a pediatric virtual assistant?

Are pediatric virtual assistants HIPAA compliant?

Cardiology

What does a virtual medical assistant do for a cardiology practice?

How much does a cardiology virtual assistant cost?

Can a virtual assistant handle prior authorizations for cardiac imaging?

How quickly can I get a cardiology virtual assistant for my practice?

Are cardiology virtual assistants HIPAA compliant?

Orthopedics

What does a virtual surgical coordinator do for an orthopedic practice?

How much does an orthopedic virtual assistant cost?

Can a virtual assistant handle workers' comp and DME for orthopedics?

How quickly can I onboard an orthopedic virtual coordinator?

Are orthopedic virtual assistants HIPAA compliant?

Dermatology

What does a virtual cosmetic coordinator do for a dermatology practice?

How much does a dermatology virtual assistant cost?

Can a virtual assistant handle prior authorizations for biologics like Dupixent or Skyrizi?

How quickly can I onboard a dermatology virtual assistant?

Are dermatology virtual assistants HIPAA compliant?

OB/GYN

What does a virtual medical assistant do for an OB/GYN practice?

How much does an OB/GYN virtual assistant cost?

Can a virtual assistant handle Medicaid OB intake?

How quickly can I onboard an OB/GYN virtual assistant?

Are OB/GYN virtual assistants HIPAA compliant?

Dental

What does a virtual dental assistant do for a dental practice?