Staffing For Doctors · For your practice
How It Works
From candidate matching to your first day
Candidate matching typically takes 48 to 72 hours after we confirm your requirements. Starting work can take as little as 48 hours after signing and candidate approval, once your agreement, system access and practice approvals are ready.
Matching and onboarding are separate stages. Your Customer Success Manager confirms the schedule before work begins.
Four steps to your dedicated virtual team member
Book a free consultation
Schedule a 20-minute call to discuss your specialty, workflows, EHR system, and the exact roles you need filled. There is no cost and no commitment.
We review your payer mix, patient volume, and current bottlenecks to recommend the right roles and headcount for your practice.
- Have your EHR system name handy (Epic, athenahealth, Kareo, etc.).
- Block 20 uninterrupted minutes on your calendar.
- Note the tasks eating up your front-desk or clinical time.
Get matched in 24 hours
We select from our pool of specialty-trained virtual staff and send you your top candidate by the next business day.
Candidates complete HIPAA training and are matched for the specialty and workflow experience your practice needs. Your team reviews the candidate and confirms role-specific access before starting.
- Decide who on your team will review the candidate profile.
- List the must-have skills for your specialty.
- Confirm the weekly hours you want covered.
Interview your candidate
Meet your match in a live video call through the client dashboard. If the fit is not right, we send another candidate at no charge.
You control the interview. Ask about EHR experience, workflow scenarios, and communication style. Take as long as you need.
- Jot down a few EHR or workflow scenario questions.
- Have a quiet space and a working webcam ready.
- Invite any teammate whose buy-in you need.
Go live in 48 hours
Your new virtual team member is fully active within 48 hours of contract signing. A dedicated Customer Success Manager handles all onboarding logistics.
We handle the electronic contract, EHR access provisioning, training kickoff, and CSM introduction. You focus on patient care.
- Gather EHR login credentials for access provisioning.
- Pick a start date and a day-to-day point of contact.
- Share any SOPs or templates your team already uses.
From consultation to your first working day
- Matching0Day 0
Free consultation
You book and complete a 20-minute call. We map your specialty, EHR, payer mix, and the exact roles to fill, then confirm headcount and weekly hours.
- Matching1Matching
Match delivered
Matching typically takes 48 to 72 hours after requirements are confirmed. Review the candidate's specialty and EHR experience, interview them and agree on the role before onboarding.
- Matching2Approval
Interview & sign
You meet your match on a live video call. Once you approve, you sign the month-to-month electronic contract and we begin EHR access provisioning.
- Matching3Start
Live & supported
Starting work can take as little as 48 hours after signing and candidate approval, once agreements, system access and practice approvals are ready. Your Customer Success Manager confirms the plan with your practice.
What is included with every placement
HIPAA training
Mandatory training before placement, with annual refreshers and a signed BAA for every practice.
Dedicated Customer Success Manager
A named CSM handles onboarding, weekly check-ins, and any issues that come up.
Same-week replacement guarantee
If a placement is not the right fit, we source and onboard a replacement within the same business week.
EHR training before day one
Your assistant arrives trained on your EHR system, whether it is Epic, athenahealth, Kareo, Dentrix, or any of 30+ platforms.
Client dashboard access
Hire, manage hours, approve timesheets, and pay invoices from one HIPAA-compliant Marketplace.
Weekly QA scoring
Every placement is scored weekly on accuracy, responsiveness, and workflow adherence. You see the scores in your dashboard.
How it works FAQs
Common questions about the hiring and onboarding process.