What a internal medicine patient outreach coordinator does
An internal medicine patient outreach coordinator runs proactive recall and reactivation campaigns for an adult primary care panel - overdue annual physicals, AWVs, A1c rechecks, mammograms, colonoscopies, DEXA scans, flu and COVID boosters, and dormant patients who haven't been seen in 12+ months.
They segment the panel by risk and care gap, run multi-touch outreach (text, call, portal, email), document every attempt in the EHR, and report conversion back to leadership weekly.
An internal medicine virtual patient outreach coordinator keeps the schedule full, lifts preventive care compliance, and turns the longitudinal adult panel into a steadily growing book of business.
Why Internal Medicine practices choose Staffing For Doctors
- Dedicated, full-time patient outreach coordinator, not a shared pool
- Internal Medicine-specific training on the EHRs and payers you use
- HIPAA compliant with signed BAA and secure devices
- Onboarded in 48 hours, with a dedicated Customer Success Manager
- Starts at $14/hour, no setup fees, no benefits overhead
Other internal medicine roles we staff
Build a complete remote team for your internal medicine practice.
Annual Wellness Visit Coordinator
An internal medicine AWV coordinator owns the Medicare Annual Wellness Visit program - identifying eligible patients, scheduling them, completing the Health Risk Assessment over the phone in advance, pre-charting the personalized prevention plan, and pulling overdue HEDIS gaps into the visit so the provider can address them in one encounter.
Learn moreCare Coordinator
An internal medicine care coordinator owns the work between visits - closing care gaps, managing transitions of care from the hospital (TCM), coordinating home health and hospice referrals, following up on abnormal results, and outreach for chronic disease management. They live in the EHR registry, pull HEDIS gap lists, and call patients personally to bring them back in.
Learn moreChronic Care Management (CCM) Specialist
An internal medicine CCM specialist runs the monthly Medicare Chronic Care Management program (CPT 99490, 99439, 99487, 99489) for the practice's qualifying adult patients with two or more chronic conditions - diabetes, CHF, COPD, CKD, atrial fibrillation, and beyond. Each month they call enrolled patients, reconcile medications, screen for new symptoms or care barriers, update the comprehensive care plan in the EHR, and document the 20+ minutes of non-face-to-face care needed to bill the codes.
Learn moreInsurance Verification Specialist
An internal medicine insurance verification specialist runs eligibility 48–72 hours before every visit - confirming the patient's PCP designation on Medicare Advantage, primary care visit copays, deductibles, and any visit limits or carve-outs for behavioral health and labs. They identify dual-eligible Medicare/Medicaid patients, MSP coverage, and recent plan changes that would otherwise cause denials.
Learn moreLab & Imaging Results Coordinator
An internal medicine lab and imaging results coordinator triages every result that lands in the provider's inbox - labs from Quest, LabCorp, and hospital systems, plus radiology reports from imaging centers. They normal-flag routine values per provider protocol, send patient letters and portal messages for normal results, and escalate abnormal or critical values to the provider with a draft action plan and recommended follow-up appointment.
Learn moreMedical Receptionist / Front Desk
An internal medicine virtual medical receptionist runs the inbound phone, voicemail, and portal traffic of an adult primary care office, books and reschedules appointments, manages the cancellation waitlist, and triages clinical messages to the right team member. They answer with the professionalism a complex medical panel expects and keep the front desk experience consistent across every shift.
Learn moreWhat $14/hr really buys
What $14/hr includes by default
Other vendors quote a lower hourly rate, then bill these as add-ons. At Staffing For Doctors, the four things that actually drive clinical accuracy and accountability are bundled into the same $14/hr.
US-based account management
Every account has a US-based Customer Success Manager who owns escalations, weekly check-ins, and QA review — not a shared offshore inbox.
Specialty-matched pods
Your VA is trained inside a pod built around your specialty's EHR, payer mix, and workflows across 55+ specialties — not a generalist pulled from a healthcare queue.
Weekly QA scoring with client dashboard
Every placement is scored weekly against an accuracy and turnaround rubric, and you see those scores live in your dashboard — not a monthly summary email.
HIPAA infrastructure included
BAA, audited devices, AES-256 encryption, MFA, role-based access, and audit logs are part of every engagement at no extra charge — not a compliance package billed on top.
Frequently asked questions
About hiring a internal medicine patient outreach coordinator from Staffing For Doctors.