Sensitive, organized support for women's health.
OB/GYN practices manage two very different patient flows — high-frequency prenatal visits and gynecologic care that ranges from annual exams to surgical scheduling. Our OB/GYN virtual medical assistants handle prenatal recall outreach, OB intake and risk stratification, lab and ultrasound result triage, surgical authorization for hysterectomies and ablations, fertility coordination, and Medicaid/commercial insurance verification. Trained to handle sensitive women's health conversations with care and discretion.
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OB/GYN Virtual Medical Assistant
An OB/GYN virtual medical assistant is a dedicated remote staff member who runs the daily admin workload of an OB/GYN practice — scheduling prenatal visits, well-woman exams, gynecologic visits, and surgical consults inside Athena Women's Health, eClinicalWorks OB, NextGen, or Epic ObGyn. They route portal and phone messages, manage refills (oral contraceptives, fertility medications, hormone replacement), coordinate ultrasound and lab follow-up, and run the prenatal recall calendar.
They speak with the warmth and discretion that women's health requires across the full lifespan — from adolescents to peri-menopause to high-risk OB.
An OB/GYN virtual medical assistant is the always-on administrative backbone of a women's health practice, freeing OBs and gynecologists to focus on the exam room, the L&D floor, and the OR.
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OB Coordinator / Prenatal Liaison
An OB coordinator and prenatal liaison owns the prenatal patient experience from positive pregnancy test to postpartum visit. They schedule the OB intake, complete the prenatal risk stratification (low-risk, moderate, high-risk for MFM referral), schedule the recurring prenatal visit cadence (every 4 weeks → every 2 weeks → weekly), recall missed appointments, and coordinate ultrasounds, NIPT, glucose tolerance, GBS, and anatomy scans on time.
For practices that bill the OB global, every missed visit is lost revenue and a quality concern. This role keeps prenatal completion above 90%.
An OB coordinator is a dedicated remote staff member who keeps every pregnant patient on track through the OB global package and supports the warmest possible prenatal experience.
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Surgical Authorization Specialist
An OB/GYN surgical authorization specialist owns prior auths for hysterectomy, endometrial ablation, myomectomy, hysteroscopy, laparoscopy for endometriosis, sling and prolapse repair, and other GYN procedures. They submit through eviCore, Carelon, payer portals, and Medicaid managed care, attach the required conservative care documentation (failed medical management, imaging, biopsy results), and chase status to approval before the case is booked.
They know the conservative care rules and clinical criteria for each major payer's GYN surgical authorization pathway.
An OB/GYN surgical authorization specialist is a remote staff member who keeps surgical approval rates high and ensures no case is canceled the day before for a missing auth.
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Lab & Ultrasound Results Coordinator
An OB/GYN lab and ultrasound results coordinator triages every result that lands in the provider's inbox — Pap smears with HPV co-test, GC/CT, prenatal labs, glucose tolerance, NIPT, anatomy scans, and growth ultrasounds. They normal-flag routine values per provider protocol, send patient letters and portal messages for normal results, and escalate abnormal results (atypical Pap, abnormal NIPT, growth restriction, low fluid) to the provider with a draft action plan.
For an OB/GYN practice that orders hundreds of labs and scans a week, this role prevents the single largest source of medicolegal exposure.
An OB/GYN virtual results coordinator is a dedicated remote team member who ensures every result is reviewed, communicated, and acted on in a closed-loop workflow.
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Insurance Verification Specialist (Medicaid & Commercial)
An OB/GYN insurance verification specialist runs eligibility 48–72 hours before every visit and procedure across both Medicaid managed care (presumptive eligibility, OB benefit packages, Healthy Start) and commercial OB/GYN coverage. They confirm specialist copays, deductibles, OB global benefits, surgical benefits, and any visit limits, and they handle Medicaid OB enrollment for newly pregnant patients.
They document the breakdown directly in the EHR for the front desk and proactively work the no-coverage list.
An OB/GYN virtual insurance verification specialist is a remote team member who reduces denials, lifts upfront collections, and protects the financial health of an OB-heavy practice that depends on the global package.
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Prior Authorization Specialist
An OB/GYN prior authorization specialist owns prior auths for advanced imaging (pelvic MRI, breast MRI), specialty medications (Orilissa, GnRH agonists, fertility injectables), genetic testing, IUDs, Nexplanon, biologics for endometriosis, and MFM referrals. They submit through eviCore, Carelon, payer portals, and CoverMyMeds, attach the required clinical documentation, and chase status until resolution.
They know the prior auth rules of Medicaid managed care, BCBS, UHC, Aetna, and Humana for women's health services.
An OB/GYN prior authorization specialist is a remote staff member who keeps approval rates high and prevents the care delays that cost women's health practices revenue and patient trust.
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Referral Coordinator
An OB/GYN referral coordinator manages outbound referrals to maternal-fetal medicine, reproductive endocrinology, breast surgery, gynecologic oncology, urogynecology, and behavioral health. They confirm insurance, secure prior auths and HMO referral numbers, send chart notes and prenatal records to the receiving specialist, schedule the patient, and chase consult notes back into the EHR.
For OB/GYN practices, closed-loop referrals are essential for high-risk OB co-management and gynecologic oncology workups.
An OB/GYN referral coordinator is a dedicated remote staff member who guarantees every patient referred is actually seen and every consult note makes it back into the chart.
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Patient Outreach Coordinator
An OB/GYN patient outreach coordinator runs proactive recall campaigns — overdue annual well-woman exams, Pap smears, mammogram referrals, prenatal recall, postpartum visit, IUD and Nexplanon expiration, and dormant patients who haven't been seen in 12+ months.
They segment the panel by visit type and risk, run multi-touch outreach (text, call, portal, email), document every attempt in the EHR, and report conversion to leadership.
An OB/GYN virtual patient outreach coordinator keeps the schedule full, lifts annual well-woman compliance, and protects the OB global revenue line by ensuring every prenatal patient completes care through delivery.
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Medical Scribe
An OB/GYN medical scribe joins each clinic encounter live and documents the visit into the EHR — focused OB or GYN HPI, exam, ultrasound interpretation, prenatal flowsheet updates, surgical consent documentation, and the assessment and plan. They are trained on OB/GYN-specific templates: prenatal visits at every gestational age, postpartum, well-woman exam, IUD insertion, colposcopy, and pre-op consent.
They queue orders for labs, ultrasounds, prior auths, and surgical scheduling, and pend referrals to MFM, GYN-onc, and breast.
An OB/GYN virtual scribe gives a women's health provider back two to three hours of charting per day and lets them see more clinic patients without sacrificing note quality.
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Medical Receptionist / Front Desk
An OB/GYN virtual medical receptionist runs the inbound phone, voicemail, and portal traffic of a women's health practice, books prenatal visits, well-woman exams, GYN problem visits, and surgical consults in the right slot length, manages the cancellation waitlist, and handles new patient intake including referral source, prior records, and insurance details.
They speak with the warmth and discretion women's health calls require — from anxious newly pregnant patients to women navigating sensitive GYN concerns.
An OB/GYN virtual front desk is a full-time, dedicated remote receptionist who runs the phones and schedule of a women's health office at a fraction of the cost of an in-house hire.
