What a ob/gyn medical receptionist / front desk does
An OB/GYN virtual medical receptionist runs the inbound phone, voicemail, and portal traffic of a women's health practice, books prenatal visits, well-woman exams, GYN problem visits, and surgical consults in the right slot length, manages the cancellation waitlist, and handles new patient intake including referral source, prior records, and insurance details.
They speak with the warmth and discretion women's health calls require — from anxious newly pregnant patients to women navigating sensitive GYN concerns.
An OB/GYN virtual front desk is a full-time, dedicated remote receptionist who runs the phones and schedule of a women's health office at a fraction of the cost of an in-house hire.
Why OB/GYN practices choose Staffing For Doctors
- Dedicated, full-time medical receptionist / front desk — not a shared pool
- OB/GYN-specific training on the EHRs and payers you use
- HIPAA compliant with signed BAA and secure devices
- Onboarded in 48 hours, with a dedicated Customer Success Manager
- Starts at $14/hour — no setup fees, no benefits overhead
Other ob/gyn roles we staff
Build a complete remote team for your ob/gyn practice.
OB/GYN Virtual Medical Assistant
An OB/GYN virtual medical assistant is a dedicated remote staff member who runs the daily admin workload of an OB/GYN practice — scheduling prenatal visits, well-woman exams, gynecologic visits, and surgical consults inside Athena Women's Health, eClinicalWorks OB, NextGen, or Epic ObGyn. They route portal and phone messages, manage refills (oral contraceptives, fertility medications, hormone replacement), coordinate ultrasound and lab follow-up, and run the prenatal recall calendar.
Learn moreOB Coordinator / Prenatal Liaison
An OB coordinator and prenatal liaison owns the prenatal patient experience from positive pregnancy test to postpartum visit. They schedule the OB intake, complete the prenatal risk stratification (low-risk, moderate, high-risk for MFM referral), schedule the recurring prenatal visit cadence (every 4 weeks → every 2 weeks → weekly), recall missed appointments, and coordinate ultrasounds, NIPT, glucose tolerance, GBS, and anatomy scans on time.
Learn moreSurgical Authorization Specialist
An OB/GYN surgical authorization specialist owns prior auths for hysterectomy, endometrial ablation, myomectomy, hysteroscopy, laparoscopy for endometriosis, sling and prolapse repair, and other GYN procedures. They submit through eviCore, Carelon, payer portals, and Medicaid managed care, attach the required conservative care documentation (failed medical management, imaging, biopsy results), and chase status to approval before the case is booked.
Learn moreLab & Ultrasound Results Coordinator
An OB/GYN lab and ultrasound results coordinator triages every result that lands in the provider's inbox — Pap smears with HPV co-test, GC/CT, prenatal labs, glucose tolerance, NIPT, anatomy scans, and growth ultrasounds. They normal-flag routine values per provider protocol, send patient letters and portal messages for normal results, and escalate abnormal results (atypical Pap, abnormal NIPT, growth restriction, low fluid) to the provider with a draft action plan.
Learn moreInsurance Verification Specialist (Medicaid & Commercial)
An OB/GYN insurance verification specialist runs eligibility 48–72 hours before every visit and procedure across both Medicaid managed care (presumptive eligibility, OB benefit packages, Healthy Start) and commercial OB/GYN coverage. They confirm specialist copays, deductibles, OB global benefits, surgical benefits, and any visit limits, and they handle Medicaid OB enrollment for newly pregnant patients.
Learn morePrior Authorization Specialist
An OB/GYN prior authorization specialist owns prior auths for advanced imaging (pelvic MRI, breast MRI), specialty medications (Orilissa, GnRH agonists, fertility injectables), genetic testing, IUDs, Nexplanon, biologics for endometriosis, and MFM referrals. They submit through eviCore, Carelon, payer portals, and CoverMyMeds, attach the required clinical documentation, and chase status until resolution.
Learn moreFrequently asked questions
About hiring a ob/gyn medical receptionist / front desk from Staffing For Doctors.