Hiring a patient outreach coordinator in California
A patient outreach coordinator runs proactive recall and reactivation campaigns: overdue annual physicals, Medicare AWVs, well-child visits, flu shots, mammograms, A1cs, and dormant patients who haven't been seen in 12+ months. They text, call, and email patients to fill the schedule and lift preventive care compliance.
California has over 110,000 active physicians and the largest healthcare market in the United States, with major hubs in Los Angeles, San Francisco Bay Area, San Diego, and Sacramento. Heavy demand from multi-location dermatology, optometry, dental, mental health, and primary care groups.
What a California patient outreach coordinator does
Our outreach coordinators pull recall lists from your EHR each morning and work them through phone, SMS, and email. Every touch is logged so providers and management see exactly what's working. They handle birthday reminders, post-visit thank-yous, Google review requests, and seasonal campaigns (back-to-school physicals, flu season, vaccine outreach, recall for cleanings or annual exams).
Daily responsibilities
- Daily recall list outreach (phone, SMS, email)
- Reactivation campaigns for dormant patients
- Preventive care recall (mammograms, colonoscopies, A1cs, vaccines)
- Post-visit follow-up and Google review requests
- Touchpoint documentation and conversion tracking
Why California practices choose Staffing For Doctors
- Coverage scheduled to Pacific Time business hours
- Trained on the EHRs and payers California practices use most
- HIPAA compliant with signed BAA and secure devices
- Onboarded in 48 hours with a dedicated Customer Success Manager
- Starts at $14/hour — no setup fees, no benefits overhead