Hiring a patient outreach coordinator in Illinois
A patient outreach coordinator runs proactive recall and reactivation campaigns: overdue annual physicals, Medicare AWVs, well-child visits, flu shots, mammograms, A1cs, and dormant patients who haven't been seen in 12+ months. They text, call, and email patients to fill the schedule and lift preventive care compliance.
Illinois has more than 45,000 active physicians, with the Chicago metro accounting for the bulk of practice volume. Strong demand from dermatology, dental, primary care, and behavioral health groups.
What a Illinois patient outreach coordinator does
Our outreach coordinators pull recall lists from your EHR each morning and work them through phone, SMS, and email. Every touch is logged so providers and management see exactly what's working. They handle birthday reminders, post-visit thank-yous, Google review requests, and seasonal campaigns (back-to-school physicals, flu season, vaccine outreach, recall for cleanings or annual exams).
Daily responsibilities
- Daily recall list outreach (phone, SMS, email)
- Reactivation campaigns for dormant patients
- Preventive care recall (mammograms, colonoscopies, A1cs, vaccines)
- Post-visit follow-up and Google review requests
- Touchpoint documentation and conversion tracking
Why Illinois practices choose Staffing For Doctors
- Coverage scheduled to Central Time business hours
- Trained on the EHRs and payers Illinois practices use most
- HIPAA compliant with signed BAA and secure devices
- Onboarded in 48 hours with a dedicated Customer Success Manager
- Starts at $14/hour — no setup fees, no benefits overhead