Position
Patient Care Coordinator
A single point of contact for every patient journey.
A patient care coordinator is the named point of contact a patient calls when something goes wrong - scheduling conflicts, billing questions, prescription delays, or specialist referrals. Staffing For Doctors patient care coordinators raise patient satisfaction and Google review scores measurably.
What is a patient care coordinator?
A patient care coordinator is the named point of contact a patient calls when something goes wrong - scheduling conflicts, billing questions, prescription delays, or specialist referrals. Staffing For Doctors patient care coordinators raise patient satisfaction and Google review scores measurably.
What a patient care coordinator does day-to-day
Our patient care coordinators triage patient issues across departments and own each one to resolution, even when the underlying work belongs to billing, scheduling, or the clinical team. They are the voice patients trust, and the buffer that protects providers and front desk from one-off escalations.
Daily responsibilities of a patient care coordinator
- Patient escalation triage and ownership to resolution
- Cross-department routing (billing, scheduling, clinical)
- Care-plan reminder calls and education
- Post-discharge and post-procedure follow-up
- Patient satisfaction outreach and review requests
- Daily resolution KPI reporting
Tools & EHRs supported
Practices that hire patient care coordinators through Staffing For Doctors
Each practice gets a patient care coordinator trained on the EHR, payers, and workflows specific to that specialty.
Cardiology
Referral Coordinator
View specialty roleFamily Medicine
Referral Coordinator
View specialty roleInternal Medicine
Referral Coordinator
View specialty roleMental Health
Intake Coordinator
View specialty roleObstetrics and Gynecology
Referral Coordinator
View specialty rolePediatrics
Referral Coordinator
View specialty rolePT (Physical Therapy)
Referral Coordinator
View specialty roleWound Care / Hyperbaric
Referral Coordinator
View specialty roleFrequently asked questions
About hiring a patient care coordinator from Staffing For Doctors.
Other roles practices pair with a Care Coordinator
Patient Follow-Up Specialist
A patient follow-up specialist runs the structured follow-up calendar your practice tries to keep up with - post-procedure check-ins, abnormal-result calls, no-show recovery, recall outreach, and care-plan adherence. Staffing For Doctors follow-up specialists hold a 95%+ outreach completion rate.
position.relatedCtaNew Patient Coordinator
A new patient coordinator is the dedicated owner of the new-patient experience - first contact, welcome packet, intake forms, insurance verification handoff, scheduling, and same-day-of-visit warm reception. Staffing For Doctors new patient coordinators are the difference between a marketing dollar earned and a marketing dollar wasted.
position.relatedCtaIntake Coordinator
An intake coordinator owns the new-patient pipeline from first contact through their first scheduled visit - capturing demographics, insurance, history forms, ID, and prior records. Staffing For Doctors intake coordinators get new patients fully prepped before they walk in, so the first visit runs on time.
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