What a telemedicine / virtual-only practices patient outreach coordinator does
A telemedicine patient outreach coordinator runs proactive recall and reactivation across a distributed, multi-state patient base - patients due for follow-up or refills, no-shows from missed video visits, lapsed patients, and re-engagement of leads who never completed onboarding. They run multi-touch outreach by text, call, and email, re-confirm platform access ahead of visits, document every attempt, and report conversion to the practice.
A telemedicine patient outreach coordinator is a remote staff member who keeps a virtual schedule full, recovers missed visits, and turns a geographically scattered patient list into steady, recurring virtual care.
Why Telemedicine / Virtual-Only Practices practices choose Staffing For Doctors
- Dedicated, full-time patient outreach coordinator, not a shared pool
- Telemedicine / Virtual-Only Practices-specific training on the EHRs and payers you use
- HIPAA compliant with signed BAA and secure devices
- Onboarded in 48 hours, with a dedicated Customer Success Manager
- Starts at $14/hour, no setup fees, no benefits overhead
Other telemedicine / virtual-only practices roles we staff
Build a complete remote team for your telemedicine / virtual-only practices practice.
Insurance Verification Specialist
A telemedicine insurance verification specialist runs eligibility and benefits for virtual visits under post-PHE telehealth parity rules - confirming that the patient's plan covers telehealth, in which states, and for which visit types (synchronous, audio-only, asynchronous), and documenting copays and patient responsibility before the visit. They track the patchwork of payer and state telehealth-coverage rules so the practice bills correctly and patients aren't surprised.
Learn moreMedical Scribe
A telemedicine medical scribe documents virtual encounters in your EHR - joining synchronous video and phone visits in real time to capture the HPI, exam, assessment and plan, and orders, and turning around asynchronous (store-and-forward) visits by drafting chart notes from patient-submitted questionnaires, photos, and messages. They close charts before the provider moves to the next patient and keep async queues from backing up.
Learn morePatient Intake Coordinator
A telemedicine patient intake coordinator owns the virtual front door - converting new-patient inquiries, confirming the patient's state of residence against provider licensure, collecting demographics and history, sending and tracking intake and consent forms, and walking patients through telehealth platform setup before the first visit. They make sure every new patient is matched to an appropriately licensed provider and arrives fully prepped so visits aren't lost to technical or paperwork gaps.
Learn morePrior Authorization Specialist
A telemedicine prior authorization specialist owns auths for the medications, labs, and services a virtual practice orders - submitting through CoverMyMeds, Surescripts, and payer portals, attaching documentation from the telehealth encounter, following up on status, working denials, and filing appeals. They navigate payer rules that can differ by the patient's state and keep the prescriber informed when an auth is approved, denied, or an alternative is needed.
Learn moreTelemedicine Virtual Medical Assistant
A telemedicine virtual medical assistant runs the administrative backbone of a virtual-only or hybrid practice - matching patients to providers licensed in the patient's state, scheduling synchronous and asynchronous visits, onboarding patients onto the telehealth platform, managing intake and consent, and coordinating refills and follow-up across state lines. They work inside Doxy.me, Zoom for Healthcare, Spruce, Healthie, or your EHR exactly like an in-house coordinator.
Learn moreWhat $14/hr really buys
What $14/hr includes by default
Other vendors quote a lower hourly rate, then bill these as add-ons. At Staffing For Doctors, the four things that actually drive clinical accuracy and accountability are bundled into the same $14/hr.
US-based account management
Every account has a US-based Customer Success Manager who owns escalations, weekly check-ins, and QA review — not a shared offshore inbox.
Specialty-matched pods
Your VA is trained inside a pod built around your specialty's EHR, payer mix, and workflows across 55+ specialties — not a generalist pulled from a healthcare queue.
Weekly QA scoring with client dashboard
Every placement is scored weekly against an accuracy and turnaround rubric, and you see those scores live in your dashboard — not a monthly summary email.
HIPAA infrastructure included
BAA, audited devices, AES-256 encryption, MFA, role-based access, and audit logs are part of every engagement at no extra charge — not a compliance package billed on top.
Frequently asked questions
About hiring a telemedicine / virtual-only practices patient outreach coordinator from Staffing For Doctors.