Allergy and Immunology

An immunology biologic prior authorization specialist owns the PA workflow for Xolair, Dupixent, Nucala, Fasenra, Tezspire, Cinqair, IVIG, and SCIG across commercial payers, Medicare, and Medicare Advantage. They build the clinical packet, submit, manage peer-to-peer scheduling, track expiration dates, and chase re-authorization. For allergy and immunology practices, this is the single highest-leverage remote role.

An immunology virtual front desk runs the inbound phones and online booking, schedules new and follow-up visits, manages the cancellation waitlist, and handles new patient intake including insurance verification and prior records. For a busy allergy office, this role cuts hold times to under 60 seconds and recovers same-day cancellations.

An immunology and allergy virtual medical assistant is a dedicated remote staff member who runs the daily admin workload of an allergy and immunology practice - scheduling new consults, allergy skin and patch testing, immunotherapy build-up and maintenance visits, biologic infusions, and follow-ups inside ModMed, Epic, athenahealth, eClinicalWorks, or NextGen. They route inbound calls and portal messages, coordinate with referring primary care, and keep the schedule tight across long testing and build-up cycles.

An immunotherapy build-up coordinator owns the venom, food, and aeroallergen immunotherapy cycle - scheduling weekly build-up visits, transitioning patients to maintenance, running recall outreach for missed visits, and coordinating with the mixing room on serum readiness. For practices with a heavy immunotherapy book, this role protects long-term patient retention and the recurring revenue that comes with it.

An immunology infusion and injection scheduler owns the infusion suite calendar - Xolair, Dupixent, Nucala, Fasenra, Tezspire, IVIG, and SCIG visits - confirms patient benefits and prior auth status, sends prep instructions, and runs the cancellation waitlist. For practices that depend on infusion drug revenue, this role keeps the infusion chairs full.

An immunology insurance verification specialist runs eligibility 48–72 hours before every consult, testing visit, and infusion - confirming specialist copays, deductibles, biologic site-of-service requirements, and any prior auth needs. They document the breakdown directly in the EHR for the front desk and prior auth team.