Neurology
Headache, EEG, and infusion logistics handled.
Neurology practices manage long visit cycles, complex prior authorizations for infusions and advanced imaging, and tight specialty referral loops. Our neurology virtual medical assistants schedule new patient consults, EEGs, EMGs, MRIs, Botox for migraine, and infusion appointments, run prior auth for biologics like Aimovig, Ajovy, Emgality, Vyepti, and Qulipta, and coordinate referrals back to primary care. Trained on Epic, athenahealth, eClinicalWorks, NextGen, and Modernizing Medicine.
Roles we staff
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EEG / EMG Scheduler
A neurology EEG and EMG scheduler runs the diagnostic study calendar - routine EEGs, ambulatory EEGs, video EEG monitoring, EMGs, and nerve conduction studies. They coordinate with the technologist's calendar, send patient prep instructions, verify insurance, secure prior authorization where required, and handle the cancellation waitlist. For high-volume neurology practices, this role keeps the diagnostic suite running at capacity and prevents the open chairs that quietly cost five-figure monthly revenue.
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Front Desk / Medical Receptionist
A neurology virtual front desk runs the inbound phones, voicemails, and online booking traffic, books new and follow-up consults, manages the cancellation waitlist, and handles new patient intake including insurance verification and prior records collection. For a busy neurology office, this role cuts hold times to under 60 seconds, recovers same-day cancellations, and lifts the practice's online reputation - a major driver of new referrals.
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Infusion & Biologic Prior Authorization Specialist
A neurology infusion and biologic prior authorization specialist owns the prior auth workflow for CGRP biologics (Aimovig, Ajovy, Emgality, Qulipta, Vyepti), IVIG, Tysabri, Ocrevus, and Botox-for-migraine. They build the clinical packet, submit to commercial payers and Medicare Advantage, manage peer-to-peer scheduling, and chase approval to closure. They track expiration dates and re-auth timelines so patients never miss a dose. For neurology practices that depend on infusion and injectable revenue, this is the single highest-leverage remote role.
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Insurance Verification Specialist
A neurology insurance verification specialist runs eligibility and benefits 48–72 hours before every new consult and procedure - confirming specialist copays, deductibles, advanced imaging benefits, infusion site-of-service requirements, and any prior auth needs. They document the breakdown in Epic, athenahealth, or NextGen so the front desk can collect at check-in and the prior auth team can act before the visit.
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Neurology Virtual Medical Assistant
A neurology virtual medical assistant is a dedicated remote staff member who runs the daily admin workload of a neurology practice - scheduling new patient headache, epilepsy, and movement disorder consults, EEG and EMG appointments, MRI and CT studies, Botox-for-migraine cycles, and infusion visits. They live inside Epic, athenahealth, eClinicalWorks, NextGen, or ModMed, route inbound calls and portal messages, coordinate with referring primary care offices, and keep the schedule tight across long visit cycles. They keep the chart clean before each visit so the neurologist can spend their time on the exam, not on chart prep.
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Patient Outreach & Recall Coordinator
A neurology patient outreach coordinator runs proactive recall for chronic migraine, epilepsy, MS, and movement disorder patients due for follow-up, infusion cycles, and post-procedure visits. They text, call, and email patients, document every attempt in the EHR, and rebook missed visits. For neurology practices managing long-term patients, this role drives compliance and protects long-term revenue.
Frequently asked questions
Can a virtual assistant handle CGRP biologic prior authorizations?
A CGRP biologic prior auth specialist is a neurology virtual assistant trained on the prior auth packet requirements for Aimovig, Ajovy, Emgality, Qulipta, and Vyepti across major commercial payers and Medicare Advantage, including peer-to-peer coordination and re-authorization tracking.
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Which neurology EHRs are your virtual assistants trained on?
A neurology virtual assistant is a remote staff member who works inside Epic, athenahealth, eClinicalWorks, NextGen, Modernizing Medicine, and DrChrono on day one. If your EHR isn't listed, we train the placement on it before their start date.
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How fast can I onboard a neurology virtual medical assistant?
Neurology virtual assistant onboarding is a 48-hour process that puts most placements live in your EHR after contract signing.
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Are neurology virtual assistants HIPAA compliant?
A neurology virtual assistant is a HIPAA-certified remote staff member who is retested quarterly and covered by a signed Business Associate Agreement. EHR access is logged through our managed client dashboard and can be revoked instantly.
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