Integrative / Functional Medicine
Functional labs ordered, protocols followed, care plans on track.
Integrative and functional medicine practices are built on root-cause diagnostics and practitioner-driven care plans - comprehensive metabolic panels, microbiome and stool testing, DUTCH hormone panels, organic acids testing, and the long gut, autoimmune, and thyroid protocols that follow. The administrative load that protects revenue and outcomes is functional lab ordering and result coordination, prior authorizations for covered testing and compounded therapies, supplement and prescription refills, and proactive follow-up that keeps patients adherent to multi-phase protocols. Our integrative virtual medical assistants order and track functional lab panels, coordinate results back to the practitioner, manage care-plan follow-up, and keep patients moving through each phase of their protocol. Trained on Charm, Cerbo, Practice Better, Healthie, Fullscript, Rupa Health, and your EHR so they step into your team on day one. Onboarded in 48 hours, HIPAA compliant, and starting at $14/hour.
Roles we staff
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Care Coordinator
An integrative and functional medicine care coordinator manages the patient journey through multi-phase protocols - gut-healing, autoimmune, thyroid, detox, and hormone-optimization programs that unfold over months. They schedule the full arc of follow-up visits and lab rechecks up front, track where each patient is in their protocol, and make sure the supplement plan, diet phase, and retesting cadence stay aligned with the practitioner's plan.
They reach out between visits to reinforce adherence, answer logistics questions, and surface patients who are stalling so the practitioner can intervene.
An integrative care coordinator is a remote staff member who keeps patients adherent to long protocols, protects outcomes, and lifts the renewal and program-completion rates a functional practice depends on.
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Lab Results Coordinator
An integrative and functional medicine lab results coordinator owns the functional testing loop end to end - ordering comprehensive metabolic, microbiome and stool, DUTCH hormone, organic acids, food-sensitivity, and micronutrient panels through Rupa Health and direct-to-lab portals, tracking specimen kits out to and back from the patient, chasing pending results, and routing completed reports to the practitioner for interpretation.
They flag abnormal or critical values per your protocol, prep result summaries ahead of the review visit, and make sure no panel is lost between order and care-plan adjustment.
An integrative lab results coordinator is a remote staff member who keeps the diagnostic backbone of a functional practice tight, so practitioners always have the data they need to build and refine a care plan.
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Patient Outreach Coordinator
An integrative and functional medicine patient outreach coordinator runs proactive recall and reactivation - patients due for a retest or care-plan review, lapsed protocol participants, dormant patients who have not booked in 6+ months, and seasonal program promotions. They segment the patient base by protocol and spend, run multi-touch outreach by text, call, and email, document every attempt in the practice software, and report conversion to the practitioner.
An integrative patient outreach coordinator is a remote staff member who fills slow weeks, lifts retest and renewal rates, and turns the existing patient list into a steadily growing book of root-cause care.
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Prior Authorization Specialist
An integrative and functional medicine prior authorization specialist owns the prior auth lifecycle for the covered side of root-cause care - advanced and functional lab panels that payers will reimburse, low-dose naltrexone (LDN), compounded hormones, and other therapies that require approval. They submit through CoverMyMeds, Surescripts, and payer portals, attach clinical documentation and medical-necessity notes, follow up on status, work denials, and file appeals.
They know which functional labs and compounded therapies are realistically coverable, manage step-therapy and medical-necessity requirements, and keep the practitioner and patient informed when an auth is approved, denied, or an out-of-pocket alternative is the better path.
An integrative prior authorization specialist is a dedicated remote staff member who keeps covered testing and therapies moving, prevents treatment delays, and protects the revenue tied to reimbursable services.
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Virtual Medical Assistant
An integrative and functional medicine virtual medical assistant runs the day-to-day administrative engine of a root-cause practice - scheduling and confirming visits, prepping detailed intake and health-history forms, ordering functional lab panels through Rupa Health and direct-to-lab portals, coordinating results back to the practitioner, and managing supplement and prescription refills through Fullscript and the pharmacy. They work inside Charm, Cerbo, Practice Better, Healthie, or your EHR exactly like an in-house coordinator.
For a practice running comprehensive metabolic, microbiome, DUTCH hormone, and organic acids testing alongside multi-phase gut, autoimmune, and thyroid protocols, this role keeps the lab loop closed, the supplement plan current, and the patient on track through every phase of their care plan.
An integrative virtual medical assistant is the always-on administrative backbone of a functional medicine practice, freeing practitioners to focus on diagnosis and protocol design instead of chasing labs and paperwork.
Frequently asked questions
What does a virtual medical assistant do for an integrative or functional medicine practice?
An integrative and functional medicine virtual medical assistant is a remote staff member who orders and tracks functional lab panels (comprehensive metabolic, microbiome, DUTCH hormone, organic acids), coordinates results back to the practitioner, manages supplement and prescription refills, books and confirms visits, and runs care-plan follow-up. They work inside Charm, Cerbo, Practice Better, Healthie, Fullscript, and Rupa Health just like an in-house coordinator.
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Can a virtual assistant order and track functional lab panels?
Yes. An integrative lab results coordinator orders comprehensive metabolic, microbiome and stool, DUTCH hormone, organic acids, and micronutrient panels through Rupa Health and direct-to-lab portals, tracks specimen kits out to and back from patients, chases pending results, flags abnormal values per your protocol, and routes completed reports to the practitioner for interpretation.
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How much does an integrative medicine virtual assistant cost?
An integrative and functional medicine virtual assistant costs a flat $14 per hour for full-time (40 hours per week) coverage with no setup fee, no recruiting fee, and no benefits overhead. Most functional medicine practices save $28,000 to $46,000 per year per assistant compared to a US in-house hire while keeping patients adherent to long, multi-phase protocols.
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Are integrative medicine virtual assistants HIPAA compliant?
Every integrative and functional medicine virtual assistant from Staffing For Doctors is HIPAA trained, signs a Business Associate Agreement (BAA), works on secure devices, uses encrypted communication channels, and is monitored by a dedicated Customer Success Manager to ensure ongoing compliance.
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