What a chiropractic front desk / medical receptionist does
A chiropractic virtual front desk runs the inbound phone, voicemail, and online booking traffic of a chiropractic office, books new patient consults, ROF visits, and recurring adjustment visits, manages the cancellation waitlist, and handles new patient intake.
For a busy chiropractic office, this role cuts hold times to under 60 seconds, recovers same-day cancellations, and lifts the practice's online reputation — the single biggest driver of new patient flow in chiropractic.
A chiropractic virtual front desk is a full-time, dedicated remote receptionist who runs the phones and schedule of a chiropractic office at a fraction of the cost of an in-house hire.
Why Chiropractic practices choose Staffing For Doctors
- Dedicated, full-time front desk / medical receptionist — not a shared pool
- Chiropractic-specific training on the EHRs and payers you use
- HIPAA compliant with signed BAA and secure devices
- Onboarded in 48 hours, with a dedicated Customer Success Manager
- Starts at $14/hour — no setup fees, no benefits overhead
Other chiropractic roles we staff
Build a complete remote team for your chiropractic practice.
Chiropractic Virtual Assistant
A chiropractic virtual assistant is a dedicated remote staff member who runs the daily admin workload of a chiropractic practice — scheduling new patient consults, ROF (report of findings), and recurring adjustment visits inside ChiroTouch, Genesis, ChiroFusion, Jane, or Cliniko. They handle inbound calls, route portal and SMS messages, manage the cancellation waitlist, coordinate massage and rehab add-ons, and run reactivation outreach to lapsed patients.
Learn moreCare Plan Presentation Coordinator
A chiropractic care plan presentation coordinator presents and explains care plans to new patients with the warmth and clarity that drives acceptance. They review the doctor's ROF recommendations, walk through the breakdown of insurance coverage vs out-of-pocket, present financing options (CareCredit, Cherry, in-house payment plans), schedule the recurring care plan, and follow up on plans the patient hasn't yet accepted.
Learn moreRecall & Reactivation Specialist
A chiropractic recall and reactivation specialist runs proactive outreach to bring lapsed patients back — patients on a maintenance schedule who missed, patients who completed an active care plan and dropped off, and dormant patients who haven't been seen in 6+ months. They text, call, and email with the practice's voice, document every attempt in the EHR, and rebook missed visits.
Learn moreInsurance Verification Specialist (Chiropractic & PIP)
A chiropractic insurance verification specialist runs eligibility 48–72 hours before every visit — confirming chiropractic visit caps, copays, deductibles, and any visit limits with commercial, Medicare, Medicare Advantage, and PIP/auto carriers. They also identify patients with active personal injury or workers' comp cases and route benefits accordingly.
Learn morePersonal Injury / PIP Case Coordinator
A chiropractic personal injury and PIP case coordinator manages the workflow for MVA and PI patients — verifying PIP coverage and exhaust status, coordinating with attorneys on liens and reduction requests, scheduling IMEs, drafting narrative reports for attorney requests, and tracking the case through settlement.
Learn moreMassage & Rehab Add-On Coordinator
A chiropractic massage and rehab add-on coordinator manages the in-clinic massage therapy and rehab add-on program — booking massage and rehab visits alongside adjustment visits, presenting the value of the add-on at ROF, running outreach for unscheduled add-on visits, and managing the LMT and rehab tech schedule.
Learn moreFrequently asked questions
About hiring a chiropractic front desk / medical receptionist from Staffing For Doctors.