Position

    Virtual Referral Coordinator

    Closed-loop referrals, every time.

    A virtual referral coordinator manages every outbound referral your practice generates — confirming insurance, securing prior auths and referral numbers required by Medicare Advantage and HMOs, sending chart notes to the receiving specialist, scheduling the patient, and chasing the consult note back into the EHR. Closed-loop referrals lift STAR ratings and patient retention.

    What is a virtual referral coordinator?

    A virtual referral coordinator manages every outbound referral your practice generates — confirming insurance, securing prior auths and referral numbers required by Medicare Advantage and HMOs, sending chart notes to the receiving specialist, scheduling the patient, and chasing the consult note back into the EHR. Closed-loop referrals lift STAR ratings and patient retention.

    What a referral coordinator does day-to-day

    Our referral coordinators live in the referrals worklist inside your EHR. They identify the right in-network specialist, get the auth, send records, schedule the patient, and follow up until the consult note is back in the chart. They handle cardiology, GI, derm, ortho, behavioral health, ophthalmology, surgical specialties, PT, and more.

    Daily responsibilities of a referral coordinator

    • Referral authorization and routing through payer portals
    • Records release and chart-note transmission to specialists
    • Patient appointment scheduling with the specialist
    • Consult note follow-up until it lands in the EHR
    • HEDIS/STAR closed-loop documentation

    Tools & EHRs supported

    EpicAthenaeClinicalWorksNextGenPractice FusionAvailitySurescripts

    Outcomes

    95%+
    Closed-loop referral rate
    0
    Open referrals older than 30 days
    70%
    Lower cost vs in-house coordinator

    Frequently asked questions

    About hiring a virtual referral coordinator from Staffing For Doctors.

    Get a referral coordinator live in 48 hours

    Book a 20-minute call. We will scope the role, share pricing, and shortlist candidates within 24 hours.