Hiring a collections specialist in Florida
A collections specialist works patient AR balances and aged payer claims that have stalled. They place outbound calls, send statement cycles, set up payment plans, and document every touchpoint - all while maintaining the patient relationship your practice depends on.
Florida has more than 60,000 active physicians and the largest Medicare population in the country, with major hubs in Miami, Tampa, Orlando, and Jacksonville. Heavy CCM, AWV, and prior auth volume from internal medicine, cardiology, and dermatology practices serving older patients.
What a Florida collections specialist does
Our collections specialists work the patient AR aging report on a defined cadence, surface accounts for payment-plan setup, escalate genuinely uncollectible accounts to the office manager for write-off review, and prepare files for outside collections only as a last resort. They speak with patients respectfully, in English or Spanish, and protect your reputation.
Daily responsibilities
- Daily patient AR outbound call list
- Statement cycle management and dunning letters
- Payment plan setup and monitoring
- Insurance follow-up on aged payer balances
- Pre-collection escalation packet preparation
- Weekly collection KPI reporting
Why Florida practices choose Staffing For Doctors
- Coverage scheduled to Eastern and Central Time business hours
- Trained on the EHRs and payers Florida practices use most
- HIPAA compliant with signed BAA and secure devices
- Onboarded in 48 hours with a dedicated Customer Success Manager
- Starts at $14/hour, no setup fees, no benefits overhead