Hiring a virtual care coordinator in North Carolina
A virtual care coordinator manages the work between visits — closing HEDIS care gaps, following up on abnormal labs, tracking referrals to closure, coordinating hospital discharges through Transitional Care Management (TCM), and outreaching for preventive screenings. They turn between-visit work into measurable revenue and quality scores.
North Carolina has more than 35,000 active physicians, with hubs in Charlotte, the Triangle (Raleigh-Durham), and Greensboro. Demand spans family medicine, orthopedics, dermatology, and dental.
What a North Carolina care coordinator does
Our care coordinators work inside the EHR registry, pull lists of patients overdue for HEDIS measures or Medicare Annual Wellness Visits, call patients personally, schedule them in, and document all touchpoints for billing of CCM, TCM, and AWV codes that practices routinely leave on the table. For value-based care contracts, they own the gap-closure workflow and the documentation that proves it.
Daily responsibilities
- HEDIS gap-list outreach and recall scheduling
- Abnormal lab and imaging follow-up
- Transitional Care Management (TCM) post-discharge calls
- Referral closed-loop tracking
- Care plan documentation for CCM and TCM billing
Why North Carolina practices choose Staffing For Doctors
- Coverage scheduled to Eastern Time business hours
- Trained on the EHRs and payers North Carolina practices use most
- HIPAA compliant with signed BAA and secure devices
- Onboarded in 48 hours with a dedicated Customer Success Manager
- Starts at $14/hour — no setup fees, no benefits overhead