Hiring virtual medical staff for a veterinary practice in Texas
Veterinary clinics are drowning in inbound phone calls, Rx refill requests, vaccine reminders, and boarding/grooming bookings. Our veterinary virtual assistants handle client phone calls with warmth, manage Rx refill outreach with online pharmacies (Chewy, Vetsource, Covetrus), send vaccine and wellness reminders, schedule boarding and grooming, and run reactivation outreach for lapsed clients. Trained on Cornerstone, AVImark, ezyVet, and Cornerstone Cloud.
Texas has more than 60,000 active physicians and one of the fastest-growing healthcare markets in the country, with major hubs in Houston, Dallas-Fort Worth, Austin, and San Antonio. Strong demand from independent primary care, dental, orthopedic, OB-GYN, and dermatology practices across the state.
Texas veterinary roles we staff
Veterinary Virtual Assistant
A veterinary virtual assistant is a dedicated remote staff member who runs the daily admin workload of a veterinary clinic — scheduling wellness exams, sick visits, surgeries, dental cleanings, and recheck appointments inside Cornerstone, AVImark, ezyVet, Cornerstone Cloud, or IDEXX Neo. They handle inbound client phone calls with warmth, route portal and SMS messages, manage Rx refill outreach, and run vaccine and wellness reminders.
Learn moreClient Service Representative
A veterinary client service representative answers inbound client phone calls with the warmth pet families expect, books wellness and sick appointments in the right slot length, manages the cancellation waitlist, handles new client intake, and triages calls for emergencies vs routine.
Learn moreRx Refill Coordinator
A veterinary Rx refill coordinator manages the daily flood of prescription refill requests for parasiticides, NSAIDs, antibiotics, behavioral medications, and chronic disease meds. They check the EHR for active prescriptions, last exam date, last labs, and refill protocols, then route to the DVM for one-click approval — or schedule the patient for a needed exam if they're overdue.
Learn moreVaccine & Wellness Reminder Coordinator
A veterinary vaccine and wellness reminder coordinator runs proactive recall to bring every patient back for their AAHA-recommended vaccines and annual wellness exam — DHPP, rabies, lepto, bordetella, FVRCP, and feline leukemia, plus heartworm and fecal screening. They text, call, and email pet parents, document every attempt in the EHR, and rebook missed visits.
Learn moreWhy Texas veterinary practices choose Staffing For Doctors
- Coverage scheduled to Central and Mountain Time business hours
- Veterinary-specific training on the EHRs and payers Texas practices use
- HIPAA compliant with signed BAA and secure devices
- Onboarded in 48 hours with a dedicated Customer Success Manager
- Starts at $14/hour — no setup fees, no benefits overhead