What a pediatrics parent liaison / patient outreach coordinator does
A pediatric parent liaison and outreach coordinator is the warm voice on the other end of the line for the parents of your patient panel. They handle parent phone calls about feeding, fever, rashes, and school concerns using triage scripts approved by the practice, escalate clinical questions to the right nurse or provider, and run proactive outreach for well visits, vaccines, flu shots, and chronic care follow-up (asthma action plans, ADHD medication checks).
They also manage Google review requests, NPS outreach, and family birthday touches.
A pediatric parent liaison is a remote staff member who turns the practice into a place families recommend to every other parent on the playground.
Why Pediatrics practices choose Staffing For Doctors
- Dedicated, full-time parent liaison / patient outreach coordinator, not a shared pool
- Pediatrics-specific training on the EHRs and payers you use
- HIPAA compliant with signed BAA and secure devices
- Onboarded in 48 hours, with a dedicated Customer Success Manager
- Starts at $14/hour, no setup fees, no benefits overhead
Other pediatrics roles we staff
Build a complete remote team for your pediatrics practice.
Insurance Verification Specialist
A pediatric insurance verification specialist runs eligibility and benefits 48–72 hours before every appointment, confirming pediatric copays, well-visit coverage, vaccine administration coverage, Medicaid managed care plan assignment, and any visit limits. They identify newly added newborns who need to be enrolled on the parent's plan within 30 days, dual-eligible Medicaid kids, and CHIP coverage details.
Learn moreMedical Receptionist / Front Desk
A pediatric virtual medical receptionist runs the inbound phone, voicemail, and patient portal traffic of a pediatric office, books well visits and sick visits in the right slot length, manages the cancellation waitlist, and handles new patient intake including birth records and pediatric-specific paperwork. They speak with the patience and warmth that anxious parents - especially of newborns - need on the other end of the line.
Learn moreMedical Scribe
A pediatric medical scribe joins each well-child and sick visit live over secure audio or video and documents the encounter into the EHR - including age-appropriate HPI, growth and developmental milestones, anticipatory guidance, immunization counseling, and the assessment and plan. They are trained on Bright Futures templates, AAP-recommended developmental screens (M-CHAT, ASQ, PHQ-A), and the documentation needed to support vaccine administration codes.
Learn morePediatric Virtual Medical Assistant
A pediatric virtual medical assistant is a dedicated remote staff member trained to talk with parents warmly, manage the unique workflow of a pediatric office, and live inside the EHR - Office Practice Insights (OP), eClinicalWorks Pediatrics, Athena Pediatrics, or PCC. They handle scheduling well-child visits, sick visits, and recheck appointments, manage intake for newborn admits, route portal messages from parents, and coordinate refills for ADHD, asthma, and atopic dermatitis medications.
Learn morePrior Authorization Specialist
A pediatric prior authorization specialist manages prior auths for the medications and services a pediatric office routinely needs - ADHD stimulants, biologics for atopic dermatitis (Dupixent) and severe asthma (Xolair, Nucala), growth hormone, behavioral health referrals, OT/PT/speech therapy, sleep studies, and brand-name formulary exceptions. They submit through CoverMyMeds, payer portals, and Medicaid managed care channels, attach the required clinical documentation, and chase status until resolution.
Learn moreReferral Coordinator
A pediatric referral coordinator manages every outbound referral a pediatric office generates - pediatric subspecialists (cardiology, GI, neurology, endocrinology, allergy), behavioral health, OT/PT/speech, audiology, ophthalmology, and pediatric surgery. They confirm the family's insurance, secure prior auths and referral numbers required by Medicaid managed care and HMOs, send chart notes to the receiving specialist, schedule the appointment, and chase the consult note back into the EHR.
Learn moreWhat $14/hr really buys
What $14/hr includes by default
Other vendors quote a lower hourly rate, then bill these as add-ons. At Staffing For Doctors, the four things that actually drive clinical accuracy and accountability are bundled into the same $14/hr.
US-based account management
Every account has a US-based Customer Success Manager who owns escalations, weekly check-ins, and QA review — not a shared offshore inbox.
Specialty-matched pods
Your VA is trained inside a pod built around your specialty's EHR, payer mix, and workflows across 55+ specialties — not a generalist pulled from a healthcare queue.
Weekly QA scoring with client dashboard
Every placement is scored weekly against an accuracy and turnaround rubric, and you see those scores live in your dashboard — not a monthly summary email.
HIPAA infrastructure included
BAA, audited devices, AES-256 encryption, MFA, role-based access, and audit logs are part of every engagement at no extra charge — not a compliance package billed on top.
Frequently asked questions
About hiring a pediatrics parent liaison / patient outreach coordinator from Staffing For Doctors.