What a pediatrics parent liaison / patient outreach coordinator does
A pediatric parent liaison and outreach coordinator is the warm voice on the other end of the line for the parents of your patient panel. They handle parent phone calls about feeding, fever, rashes, and school concerns using triage scripts approved by the practice, escalate clinical questions to the right nurse or provider, and run proactive outreach for well visits, vaccines, flu shots, and chronic care follow-up (asthma action plans, ADHD medication checks).
They also manage Google review requests, NPS outreach, and family birthday touches.
A pediatric parent liaison is a remote staff member who turns the practice into a place families recommend to every other parent on the playground.
Why Pediatrics practices choose Staffing For Doctors
- Dedicated, full-time parent liaison / patient outreach coordinator — not a shared pool
- Pediatrics-specific training on the EHRs and payers you use
- HIPAA compliant with signed BAA and secure devices
- Onboarded in 48 hours, with a dedicated Customer Success Manager
- Starts at $14/hour — no setup fees, no benefits overhead
Other pediatrics roles we staff
Build a complete remote team for your pediatrics practice.
Pediatric Virtual Medical Assistant
A pediatric virtual medical assistant is a dedicated remote staff member trained to talk with parents warmly, manage the unique workflow of a pediatric office, and live inside the EHR — Office Practice Insights (OP), eClinicalWorks Pediatrics, Athena Pediatrics, or PCC. They handle scheduling well-child visits, sick visits, and recheck appointments, manage intake for newborn admits, route portal messages from parents, and coordinate refills for ADHD, asthma, and atopic dermatitis medications.
Learn moreMedical Scribe
A pediatric medical scribe joins each well-child and sick visit live over secure audio or video and documents the encounter into the EHR — including age-appropriate HPI, growth and developmental milestones, anticipatory guidance, immunization counseling, and the assessment and plan. They are trained on Bright Futures templates, AAP-recommended developmental screens (M-CHAT, ASQ, PHQ-A), and the documentation needed to support vaccine administration codes.
Learn moreVaccine Coordinator (VFC & Private)
A pediatric vaccine coordinator manages the entire immunization program — VFC vs private inventory, CDC recommended schedule, catch-up scheduling for behind-on-vaccines patients, recall outreach for due and overdue immunizations, and submission to the state immunization information system (IIS). They reconcile vials, monitor temperature logs, run end-of-month VFC accountability, and document doses inside the EHR with correct CPT and CVX codes.
Learn moreWell-Visit Recall Coordinator
A pediatric well-visit recall coordinator runs proactive outreach to bring every child in the panel back for their AAP-recommended well-child visit on time — newborn, 2 month, 4 month, 6 month, 9 month, 12 month, 15 month, 18 month, 2 year, then annually through age 21. They text, call, and email parents, document every attempt in the EHR, and rebook missed visits.
Learn moreSchool & Sports Form Specialist
A pediatric school and sports form specialist handles the steady inbound stream of school physicals, sports clearance forms, daycare admission forms, camp medication authorization forms, IEP/504 paperwork, and college health entrance forms. They pull the relevant chart information, draft the form for the provider to sign, route it for signature in the EHR, and return the completed form to the family within a guaranteed turnaround.
Learn moreInsurance Verification Specialist
A pediatric insurance verification specialist runs eligibility and benefits 48–72 hours before every appointment, confirming pediatric copays, well-visit coverage, vaccine administration coverage, Medicaid managed care plan assignment, and any visit limits. They identify newly added newborns who need to be enrolled on the parent's plan within 30 days, dual-eligible Medicaid kids, and CHIP coverage details.
Learn moreFrequently asked questions
About hiring a pediatrics parent liaison / patient outreach coordinator from Staffing For Doctors.