What a mri & imaging front desk / medical receptionist does
An MRI and imaging virtual front desk runs the inbound phones, online booking, and patient portal traffic of an outpatient imaging center. They answer calls within seconds, book and reschedule exams, manage the cancellation waitlist, run new patient intake including MRI safety screening and consent, and handle referring office inquiries with the professionalism a radiology practice requires.
For a high volume imaging center fielding constant ordering office calls, this role cuts hold times to under 60 seconds and recovers same day cancellations.
An imaging virtual front desk is a full time, dedicated remote receptionist who runs the phones and schedule of a radiology practice without the cost of an in office hire.
Why MRI & Imaging practices choose Staffing For Doctors
- Dedicated, full-time front desk / medical receptionist, not a shared pool
- MRI & Imaging-specific training on the EHRs and payers you use
- HIPAA compliant with signed BAA and secure devices
- Onboarded in 48 hours, with a dedicated Customer Success Manager
- Starts at $14/hour, no setup fees, no benefits overhead
Other mri & imaging roles we staff
Build a complete remote team for your mri & imaging practice.
Billing Support Specialist
An MRI and imaging billing support specialist runs the front of revenue cycle work that keeps claims clean before they hit the billing team. They reconcile completed studies against scheduled exams, verify CPT and modifier accuracy for technical and professional components, work missing auth and missing referral edits, and resolve front end claim rejections inside the RIS and clearinghouse.
Learn moreInsurance Verification Specialist
An MRI and imaging insurance verification specialist runs eligibility 48 to 72 hours before every scan, confirms in network status, deductibles, copays, coinsurance, and any radiology benefits manager carve outs that affect the prior auth pathway. They identify Medicare Advantage plan changes, secondary coverage, and motor vehicle or workers compensation cases that need a separate billing track.
Learn moreMRI & Imaging Virtual Assistant
An MRI and imaging virtual assistant is a dedicated remote staff member who runs the daily admin workload of an outpatient imaging center or hospital-affiliated radiology group. They live inside Merge, eRAD, RamSoft PowerServer, Intelerad, Sectra, Visage, or Epic Radiant to manage referral intake, scheduling across MRI, CT, ultrasound, mammography, DEXA, and X-ray, prior authorization tracking, patient prep outreach, and report delivery to referring offices.
Learn morePatient Prep & Reminder Coordinator
An MRI and imaging patient prep and reminder coordinator runs the multi touch outreach that protects scanner utilization and prevents day of cancellations. They confirm appointments by call, text, and email 72, 48, and 24 hours in advance, walk patients through MRI safety screening, contrast preparation, NPO instructions for sedated or contrast studies, and arrival logistics.
Learn morePrior Authorization Specialist
An MRI and imaging prior authorization specialist owns the auth workflow for advanced imaging across commercial payers, Medicare Advantage, and Medicaid. They submit through eviCore, RadMD, AIM Specialty Health, Carelon, HealthHelp, and direct payer portals, attach required clinical documentation and ICD-10 medical necessity, follow up on status, work denials, and file peer to peer appeals.
Learn moreReferral & Order Intake Coordinator
An MRI and imaging referral and order intake coordinator runs the inbound flow of orders from referring offices, EDs, and direct patient self referrals. They normalize incoming orders from Epic, Athena, eClinicalWorks, NextGen, fax, and portal, verify the order matches medical necessity for the requested study, request clarification or additional clinical history when needed, and route the order to scheduling once it is auth ready.
Learn moreFrequently asked questions
About hiring a mri & imaging front desk / medical receptionist from Staffing For Doctors.