Position
Front Desk Admin
Greeting, intake, scheduling, and the whole front lobby - virtually.
A front desk admin runs the entire front-of-house workflow for a practice - greeting patients via video kiosk or check-in app, capturing intake and insurance, scheduling and rescheduling, coordinating with the back office, and managing day-end reconciliation. Different from a Medical Receptionist who is phone-led - a front desk admin owns the full check-in flow.
What is a front desk admin?
A front desk admin runs the entire front-of-house workflow for a practice - greeting patients via video kiosk or check-in app, capturing intake and insurance, scheduling and rescheduling, coordinating with the back office, and managing day-end reconciliation. Different from a Medical Receptionist who is phone-led - a front desk admin owns the full check-in flow.
What a front desk admin does day-to-day
Our front desk admins integrate with kiosks, check-in apps (Phreesia, Yosi, Clearwave), and your EHR to run a virtual front lobby. They greet patients, verify ID and insurance, collect copays, confirm forms, route the patient back, and balance the day at close.
Daily responsibilities of a front desk admin
- Virtual greeting and check-in via kiosk or app
- Intake form, insurance card, and ID capture
- Copay and balance collection at check-in
- Schedule maintenance and same-day adjustments
- Coordination with MAs and providers via tasking
- Day-end reconciliation and reporting
Tools & EHRs supported
Practices that hire front desk admins through Staffing For Doctors
Each practice gets a front desk admin trained on the EHR, payers, and workflows specific to that specialty.
Local market guides for hiring a front desk admin
Deep dives on payer mix, compliance, and regional demand for the states with the heaviest front desk admin virtual-staffing volume.
Front Desk Admin staffing in Texas
Read the Texas guideFront Desk Admin staffing in California
Read the California guideFront Desk Admin staffing in Florida
Read the Florida guideFront Desk Admin staffing in New York
Read the New York guideFront Desk Admin staffing in Pennsylvania
Read the Pennsylvania guideFront Desk Admin staffing in Ohio
Read the Ohio guideFront Desk Admin staffing in Illinois
Read the Illinois guideFront Desk Admin staffing in Georgia
Read the Georgia guideFront Desk Admin staffing in North Carolina
Read the North Carolina guideFront Desk Admin staffing in Arizona
Read the Arizona guideFront Desk Admin staffing in Michigan
Read the Michigan guideFront Desk Admin staffing in New Jersey
Read the New Jersey guideFront Desk Admin staffing in Virginia
Read the Virginia guideFront Desk Admin staffing in Washington
Read the Washington guideFront Desk Admin staffing in Colorado
Read the Colorado guideFront Desk Admin staffing in Tennessee
Read the Tennessee guideFront Desk Admin staffing in Massachusetts
Read the Massachusetts guideFront Desk Admin staffing in Minnesota
Read the Minnesota guideFront Desk Admin staffing in Missouri
Read the Missouri guideFront Desk Admin staffing in Nevada
Read the Nevada guideFront Desk Admin staffing in Maryland
Read the Maryland guideFront Desk Admin staffing in Wisconsin
Read the Wisconsin guideFront Desk Admin staffing in Indiana
Read the Indiana guideFront Desk Admin staffing in South Carolina
Read the South Carolina guideFront Desk Admin staffing in Oregon
Read the Oregon guideFront Desk Admin staffing in Connecticut
Read the Connecticut guideFront Desk Admin staffing in Alabama
Read the Alabama guideFront Desk Admin staffing in Kentucky
Read the Kentucky guideFront Desk Admin staffing in Louisiana
Read the Louisiana guideFront Desk Admin staffing in Oklahoma
Read the Oklahoma guideFront Desk Admin staffing in Utah
Read the Utah guideFront Desk Admin staffing in Iowa
Read the Iowa guideFront Desk Admin staffing in Kansas
Read the Kansas guideFront Desk Admin staffing in Arkansas
Read the Arkansas guideFront Desk Admin staffing in Mississippi
Read the Mississippi guideFront Desk Admin staffing in Nebraska
Read the Nebraska guideFront Desk Admin staffing in New Mexico
Read the New Mexico guideFront Desk Admin staffing in Idaho
Read the Idaho guideFront Desk Admin staffing in West Virginia
Read the West Virginia guideFront Desk Admin staffing in Hawaii
Read the Hawaii guideFront Desk Admin staffing in New Hampshire
Read the New Hampshire guideFront Desk Admin staffing in Maine
Read the Maine guideFront Desk Admin staffing in Rhode Island
Read the Rhode Island guideFront Desk Admin staffing in Montana
Read the Montana guideFront Desk Admin staffing in Delaware
Read the Delaware guideFront Desk Admin staffing in South Dakota
Read the South Dakota guideFront Desk Admin staffing in North Dakota
Read the North Dakota guideFront Desk Admin staffing in Alaska
Read the Alaska guideFront Desk Admin staffing in Vermont
Read the Vermont guideFront Desk Admin staffing in Wyoming
Read the Wyoming guideFrequently asked questions
About hiring a front desk admin from Staffing For Doctors.
Other roles practices pair with a Front Desk
Virtual Medical Receptionist
A virtual medical receptionist answers your inbound phone lines, returns voicemails, books and reschedules appointments, manages the cancellation waitlist, and greets new patients with the same warmth a great in-office front desk delivers. Staffing For Doctors receptionists cut hold times to under 60 seconds and recover same-day cancellations.
See the roleAppointment Scheduler
An appointment scheduler books new and returning patients, manages the cancellation waitlist, runs same-day fill-ins, and keeps every provider's calendar at capacity. Staffing For Doctors schedulers work inside your EHR or scheduling tool, follow your booking rules, and reduce schedule gaps within the first two weeks.
See the roleIntake Coordinator
An intake coordinator owns the new-patient pipeline from first contact through their first scheduled visit - capturing demographics, insurance, history forms, ID, and prior records. Staffing For Doctors intake coordinators get new patients fully prepped before they walk in, so the first visit runs on time.
See the role