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Staffing For Doctors

Enterprise · HIPAA + BAA · SOC 2 certified

Virtual Staffing for Telehealth Companies

Staffing For Doctors supports telehealth companies with specialty-trained virtual pods built for digital-first care. Staff handle async and sync visit support, a virtual front desk, after-hours and overnight coverage across time zones, and multi-state provider licensing and credentialing coordination, so your clinicians focus on visits while patient response-time SLAs stay intact, live within 1 to 2 weeks.

The pod model

Every enterprise engagement is staffed as a specialty-trained pod. 5 to 50+ VAs per platform. Each pod has a dedicated lead, weekly QA reviews, a real-time workforce dashboard with reporting, and an executive escalation path through a named Customer Success Manager.

Onboarding

1 to 2 weeks for enterprise. A dedicated implementation manager coordinates EHR-specific training, credentialing, BAA execution, and ramp scheduling against your go-live date.

Single practice, not a company?

See our telehealth virtual assistant for doctors: pre-visit intake, eligibility verification, virtual rooming, documentation, and post-visit follow-up at a flat $14 per hour.

Telehealth virtual assistant

Enterprise security stack

  • HIPAA + BAA signed at the master agreement level
  • 256-bit SSL on every connection
  • Role-based access control with individual audit logs
  • SSO support
  • SOC 2 Type II certified

EHR coverage

  • Epic
  • athenahealth
  • eClinicalWorks
  • NextGen
  • Cerner
  • Meditech

Plus 24 additional EHRs covered.

Case study

Comprehensive Spine scaled 1 to 30 VAs and documented $1.1M annual savings

Multi-location orthopedic group ramped from one VA to a 30-person specialty pod across surgical scheduling, prior authorization, and revenue cycle.

Procurement-friendly contracting

  • Clear SLAs on response time, replacement, and uptime
  • Flat hourly pricing model, billed monthly
  • MSA template available for procurement review
  • NDA on request before discovery
  • Direct security questionnaire support
  • Single point of executive escalation

Frequently asked questions

Yes. Our virtual staff support synchronous video and phone visits and asynchronous (store-and-forward) workflows. Pods handle pre-visit intake, eligibility and benefits checks, documentation, message triage, and post-visit follow-up so your clinicians can see more patients per shift without drowning in inbox and charting work between encounters.

Yes. We staff a virtual front desk built for digital-first care: appointment scheduling and rescheduling, patient registration, insurance verification, payment collection, and inbound message routing. Because the work is already remote, telehealth companies typically ramp a pod faster than brick-and-mortar practices and scale it up or down with patient demand.

Yes. After-hours, overnight, and weekend coverage is one of the most common reasons telehealth companies engage us. We staff across time zones so patient messages, triage queues, and scheduling requests are worked when they arrive, protecting response-time SLAs and keeping your in-house clinicians from carrying overnight admin load.

Our coordinators track provider licenses, DEA registrations, payer enrollments, and renewal deadlines across every state you operate in, flagging expirations before they interrupt scheduling. They keep your credentialing matrix current and route patients to providers licensed in the patient's state, so multi-state telehealth growth doesn't create compliance gaps.

HIPAA + BAA signed at the master agreement level, 256-bit SSL on every connection, role-based access control with individual audit logs, SSO support, and SOC 2 Type II certified. Staff work inside your telehealth platform and EHR under your access policies, so PHI never leaves your governed systems.

Talk to enterprise sales about telehealth companies

Pod-model staffing, BAA included, live in 1 to 2 weeks.

Book a Free Demo