Enterprise · HIPAA + BAA · SOC 2 in progress
Virtual Staffing for Telehealth Companies
Staffing For Doctors supports telehealth companies with specialty-trained virtual pods built for digital-first care. Staff handle async and sync visit support, a virtual front desk, after-hours and overnight coverage across time zones, and multi-state provider licensing and credentialing coordination, so your clinicians focus on visits while patient response-time SLAs stay intact, live within 1 to 2 weeks.
The pod model
Every enterprise engagement is staffed as a specialty-trained pod. 5 to 50+ VAs per platform. Each pod has a dedicated lead, weekly QA reviews, a real-time workforce dashboard with reporting, and an executive escalation path through a named Customer Success Manager.
Onboarding
1 to 2 weeks for enterprise. A dedicated implementation manager coordinates EHR-specific training, credentialing, BAA execution, and ramp scheduling against your go-live date.
Enterprise security stack
- HIPAA + BAA signed at the master agreement level
- 256-bit SSL on every connection
- Role-based access control with individual audit logs
- SSO support
- SOC 2 Type II in progress
EHR coverage
- Epic
- athenahealth
- eClinicalWorks
- NextGen
- Cerner
- Meditech
Plus 24 additional EHRs covered.
Procurement-friendly contracting
- Clear SLAs on response time, replacement, and uptime
- Flat hourly pricing model, billed monthly
- MSA template available for procurement review
- NDA on request before discovery
- Direct security questionnaire support
- Single point of executive escalation